Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–2 business days. Orders are not processed or shipped on weekends or public holidays.
UK Shipping
- Standard Shipping: Up to 5 working days
- Express Shipping: Faster delivery available at checkout
- Free Shipping: Available on qualifying orders (threshold shown at checkout)
EU Shipping
- Standard Shipping: Up to 14 working days
- Express Shipping: Faster delivery available at checkout
- Rates are calculated at checkout based on your location and order
Worldwide Shipping
- Standard Shipping: Up to 14 working days
- Express Shipping: Faster delivery available at checkout
- Rates are calculated at checkout based on your location and order
Customs & Duties International orders may be subject to customs fees, import duties, and taxes, which are levied once a shipment reaches the destination country. These charges are the responsibility of the recipient and are not included in our shipping rates. We have no control over these charges and cannot predict what they may be. We recommend contacting your local customs office for further information before placing your order.
Tracking Once your order has shipped, you will receive a confirmation email with tracking information where available.
Delays We are not responsible for delays caused by customs, postal services, or circumstances outside our control.
If you have any questions about your order, please contact us.